PRIVACY POLICY

What Information We Collect

City Financial Services, Inc., doing business as CityTax ("Company," "we," "us," or "our"), collects information that you voluntarily provide when you visit our website, submit a form, request services, or otherwise communicate with us.

This information may include, but is not limited to:

  • Name
  • Email address
  • Phone number (including mobile number)
  • ZIP code
  • Information related to your inquiry or requested services

How We Use Your Information

We use the information we collect to:

  • Provide and administer the services you request
  • Respond to inquiries and customer support requests
  • Communicate service updates, appointment information, and account-related notices
  • Send transactional, informational, and service-related communications by telephone, SMS/text message, and email
  • Improve our website, services, and customer experience

Your contact information is used only to communicate regarding services you have requested or expressed interest in.

SMS / Text Messaging Communications

By providing your mobile phone number and opting in through our website or other forms, you expressly consent to receive automated and non-automated SMS/text messages from City Financial Services, Inc. d/b/a CityTax related to your inquiry, account, or requested services.

SMS messages may include:

  • Responses to inquiries
  • Service updates
  • Appointment reminders
  • Account or case-related communications
  • Important disclosures

Important disclosures:

  • Message frequency may vary
  • Message and data rates may apply
  • Consent to receive SMS messages is not a condition of purchase
  • We do not sell, rent, or share your mobile number for third-party marketing.

Opt-Out & Help: You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@citytax.com.

Telephone & Email Communications

By submitting your contact information, you consent to receive communications from us by telephone (including automated or prerecorded calls) and email regarding your inquiry, account, or requested services.

You may opt out of non-essential communications at any time by following the instructions provided in the message or by contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies help us:

  • Remember user preferences
  • Understand site usage and traffic patterns

We may work with third-party service providers for analytics or advertising purposes. These providers may collect non-personally identifiable information using cookies or similar technologies.

You may opt out of targeted advertising by visiting: https://www.networkadvertising.org/managing/opt_out.asp

Disclosure of Information to Third Parties

We do not sell, trade, or transfer your personally identifiable information.

We may share information with trusted service providers who assist us in operating our website or delivering services, provided they agree to keep the information confidential and use it only for authorized purposes.

We may also disclose information when required to:

  • Comply with legal obligations
  • Enforce site policies
  • Protect the rights, safety, or property of City Financial Services, Inc., our users, or others

Third-Party Links

Our website may contain links to third-party websites. These sites maintain their own privacy policies, and we are not responsible for their content or data practices.

Children's Privacy

Our services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13 years of age.

Online Privacy Policy Only

This privacy policy applies only to information collected through our website and does not apply to information collected offline.

Your Consent

By using our website and submitting your information, you consent to this Privacy Policy and the collection and use of information as described herein.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

CityTax is a private tax resolution firm and is not affiliated with, endorsed by, or sponsored by the IRS. All claims are based on individual circumstances and are not guarantees. Past results do not predict future outcomes. Fees apply. Consult IRS.gov for official information.

Disclaimer:This website is not affiliated with or endorsed by any government agency. It is operated by City Financial Services Inc, its affiliates, and tax services partners. All content provided is for general informational purposes only and should not be considered legal or tax advice. We strongly recommend consulting with a licensed tax professional regarding your specific situation.

Attorney Advertising Disclaimer: The information you obtain at this site is not, nor is it intended to be, legal advice. You should consult an attorney for advice regarding your individual situation. We invite you to contact us and welcome your calls, letters and electronic mail. Contacting us does not create an attorney-client relationship. Please do not send any confidential information to us until such time as an attorney-client relationship has been established. Prior results do not guarantee a similar outcome.

By submitting this form, you agree to our Terms and Privacy Policy and expressly consent to be contacted by City Financial Services Inc, its affiliated partners, and law firms for marketing or legal case evaluation purposes. You consent to receive recurring calls, text messages, emails, and prerecorded messages using an automatic telephone dialing system, artificial voice, or artificial intelligence-based technologies at the number and email address you provided, including wireless numbers, even if your number is listed on any federal, state, or corporate Do Not Call registry.

These communications may be initiated by live agents, automated dialing software, or AI-assisted voice systems. Message and data rates may apply. Consent is not a condition of purchase or case acceptance. You may revoke your consent at any time by replying “STOP” to any SMS or contacting us directly.

City Financial Services Inc provides tax resolution, tax preparation, and accounting services nationwide. Results vary based on individual financial circumstances. Past results do not guarantee similar outcomes. Money-back guarantees do not apply to bookkeeping, tax preparation services, or minimum deposits paid.